Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing our pre-loved items.
If you have questions, not listed below please contact us via email.
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Pre Sale Questions
Q: What are the condition of ReCeeled products?
Each item listing includes a condition description for transparency. Our inventory may include:
Brand New / Never Worn
Gently Worn
Curated Vintage
Designer Resale
Any noticeable flaws or wear will always be disclosed in the product description.
Q:Do you offer refunds or exchanges?
At ReCeeled, all sales are final. Due to the exclusive pricing, curated nature of our inventory, and limited availability of items, we do not offer refunds, returns, or exchanges.
We encourage all customers to carefully review product descriptions, sizing, condition details, and photos before completing their purchase. Many of our pieces are one-of-one curated finds and once sold, they cannot be restocked.
If your item arrives damaged or you receive the wrong order, please contact us within 48 hours of delivery so we can review and assist accordingly.
Thank you for shopping with ReCeeled and supporting curated fashion sustainably and intentionally.
Q: Are your items authentic?
We carefully curate all items featured on ReCeeled. While many pieces are designer or inspired luxury fashion finds, ReCeeled is an independent resale and curated fashion platform and is not directly affiliated with, endorsed by, or partnered with any of the brands featured or resold on our website or social platforms. All trademarks and brand names belong to their respective owners.
Q: How long does shipping take?
Orders are typically processed within 2–5 business days unless otherwise stated. Shipping times may vary based on location and carrier delays.
Q: Do you restock items?
Most ReCeeled pieces are limited quantity or one-of-one curated finds. Once an item sells out, it may not return.
Q: How can I sell or consign with ReCeeled?
We’re always looking for fashion-forward pieces to curate for the ReCeeled community.
You can:
Consign your items and earn once they sell
Sell directly to ReCeeled for immediate review
We currently accept:
✨ Designer handbags
✨ Trend-forward clothing
✨ Statement accessories
✨ Curated luxury-inspired fashion
Items must be clean, authentic where applicable, and in excellent or gently worn condition.
To inquire about consigning or selling with us, please contact us through our website or DM us on Instagram with:
Photos of the item(s)
Brand name
Size/condition
Desired payout (if selling directly)